As of 1st of January 2018, we are elevating our customer service team to a department. That also means that Ngoc, our Customer Service Team Tead, is promoted to Customer Service Manager and joins our management team.
Ngoc has headed our customer service team since its creation more than 5 years ago, and has seen it transform in
size, scope and professionalism. With the change, we want to further develop the customer service experience.
Congrats to Ngoc and the entire customer service crew.
Share FROM TEAM TO DEPARTMENT with someone